Terms & Conditions

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Terms & Conditions

Welcome to the official website of Satya Shiv Dental. By accessing, browsing, or using this website ([https://satyashivdental.com](https://satyashivdental.com)), or by booking appointments and receiving services at our clinic, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.


1. General Information

  • Clinic Name: Satya Shiv Dental Clinic

  • Head Dentist: Dr. Rajesh Singh (Dr. Rajesh Kumar Singh)

  • Clinic Location: Milan Complex, Near Gayatri Mandir, Alkapuri, Mahanagar Kursi Road, Lucknow – 226026, Uttar Pradesh, India

  • Contact Details: +91 9452703260 | drrajeshksingh1972@gmail.com


2. Medical Disclaimer & Content Validity

  • No Medical Advice: The information provided on this website—including articles, treatment descriptions, services, graphics, and text—is intended for general informational purposes only. It is not a substitute for professional dental/medical diagnosis, advice, or treatment.

  • Always seek the direct counsel of Dr. Rajesh Singh or another qualified healthcare provider regarding any dental condition or treatment plan.


3. Appointments and Cancellations

  • Scheduling: Appointments can be requested via our website, phone call, or third-party empanelled healthcare platforms. An appointment request does not guarantee a slot until explicitly confirmed by our clinic staff.

  • Cancellations & Rescheduling: We kindly request patients to notify us at least 24 hours in advance if they need to cancel or reschedule an appointment. Continuous no-shows or late cancellations may result in restrictions on booking future appointments online.

  • Delays: While we strive to adhere strictly to scheduled times, emergency procedures or extended treatments may occasionally cause delays. We appreciate your patience in such circumstances.


4. Payments, Fees, and Insurance

  • Pricing: All consultation fees, diagnostic procedures, and treatment costs are subject to change. Estimated costs for complex treatments (like implants, root canals, or orthodontics) will be discussed during your consultation.

  • Payment Methods: The clinic accepts cash, major digital wallets, UPI payments, and card payments. Payments for treatments are due at the time of service unless an installment scheme has been pre-approved.

  • CGHS & Empanelled Patients: Satya Shiv Dental is a Central Government Health Scheme (CGHS) empanelled facility. Beneficiaries must present a valid referral code/card from their respective CGHS wellness centre to claim cashless treatments or CGHS-approved package rates where applicable.


5. Patient Code of Conduct

  • We are committed to maintaining a warm, welcoming, and safe environment for both our patients and our staff.

  • Any form of disruptive, disrespectful, or abusive behavior toward Dr. Rajesh Singh, assisting nurses, or clinic staff will result in immediate termination of the treatment relationship and removal from the premises.


6. Intellectual Property

  • All content displayed on this website, including logos, text, website layout, graphics, and structural elements, is the exclusive property of Satya Shiv Dental and is protected by copyright laws.

  • You may not copy, reproduce, or distribute any content from this site for commercial purposes without prior written consent.


7. Limitation of Liability

  • Satya Shiv Dental and its team shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website, or from temporary technical glitches during website maintenance.


8. Changes to These Terms

  • We reserve the right to revise or update these Terms and Conditions at any time without prior notice. The updated version will be marked with a new “Last Updated” date at the top of this page. Your continued use of our website or services constitutes acceptance of the revised terms.


9. Governing Law

  • These terms are governed by and construed in accordance with the laws of India. Any legal disputes arising out of the services or use of this website shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh.

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